Thank you for choosing HAVENOR LLC! We hope you are satisfied with your purchase. If you are not completely satisfied, please follow our refund and return policy.

1. Return Policy
   Return Time Limit
   All return requests must be submitted within 30 days of receiving the item. Return requests submitted after this period may not be processed.

Return Conditions
Items must be unused, unwashed, and in their original packaging (including tags and packaging).

All returned items must be accompanied by original proof of purchase (such as order confirmation email or invoice).

Return Process
Please contact our customer service team via email at trujillo@havenor.online to request a return.

Return Address: 2117 PALM PLACE DR NE, PALM BAY, FL 32905
Please ensure that the return package is sent to the designated address and retain tracking information for future reference.

2. Refund Policy
   Refund Processing
   Once we receive and inspect your returned item, we will typically process your refund within 5-7 business days. Refunds will be returned to the original payment account or credit card.

Shipping Fees: Original shipping fees are non-refundable.

If a return is due to our error (such as sending the wrong item or a defective item), we will cover the shipping costs.

3. Exchange Policy
   If you wish to exchange an item, please contact our customer service team directly for guidance. Exchanged items must meet the conditions outlined in the return policy above.
4. Special Notes
   HAVENOR LLC reserves the right to modify this policy at any time. All policy updates will be published on our website.

Thank you again for choosing HAVENOR LLC! We look forward to serving you and hope you have a pleasant shopping experience here.